We understand that when you order online you want to receive your items as smoothly and as quickly as possible with no stress involved, which is why we aim to dispatch your order as speedily as possible. We ship to mainland UK including Northern Ireland and the Isle of Man. If you would like your items to be delivered outside of these areas you can contact us on 0161 8397884 and we can discuss the bespoke delivery options available.

Delivery options & timescales

• Standard (2-4 working days) - £1.50 per item
  * Order by 11am for same day dispatch
• Next day (order before 2pm) - £5.95 per item
  * Orders must be placed before 12pm on Friday for delivery the following Monday
• 1 working day (orders placed after 2pm) - £5.95

**Please note that orders placed after 12pm Friday, Saturday or Sunday will dispatched the following Monday (excluding bank holidays).

Further information

If you are ordering many items please call us on 0161 8397884 and we may be able to offer you a discount on the delivery costs.

If you know you will not available to accept the delivery on the day please let us know before hand and we can contact the courier to leave delivery instructions for you.

*please be advised we can’t guarantee the instructions will be followed as this is down to the drivers judgement.

If the courier can’t deliver your order they will usually leave a delivery attempt notification card to let you know along with instructions on what to do next. If the courier cannot deliver after 3 attempts the order will be returned to us and you will receive a full refund for your items (not including the delivery charges).

Late or missing orders

Our customer service team are here to answer any questions you may have Monday to Thursday 9am – 6pm and Friday 9am – 1pm. If you have not received your order in the timescales given please contact us on 0161 8397884 or email info@love2sleep.co.uk so we can track your order for you.

If your order is lost in transit we will resend your order free of charge or offer you a full refund. Please note that in order to do this the courier must conduct an investigation in which you need to allow up to 4 weeks confirming the items are lost.